We are well versed in developing strategic approaches to move you to a place of collaboration. We bring focus through Clearing and Accountability models, integrating our core values of Emotional Authenticity and Personal Responsibility. These are simple to learn, but if they are ignored or compromised, the best-case result is CONFLICT.

We work with executive, leadership, and management teams, boards, and committees, as well as family members – particularly when legacy issues arise – to develop a holistic assessment of what’s really happening. Our expertise and experience allow us to reveal what’s been avoided and/or compromised.

IDENTIFICATION

We are best set up for success when we start with questions: 

• What was going on before we reached this level of crisis?

• What were the signs that communication was breaking down? 

• Who and what was ignored in the interest of saving time and avoiding conflict? 

• Who was not being seen and heard? 

The conflicts we facilitate are at the interpersonal, institutional, and cultural levels.

FACILITATION

Create a Safe Environment, sometimes referred to as a “container”, where each party feels safe to communicate their deepest truth without the fear of being judged. This is accomplished by establishing clear Rules of Engagement as well as simple communication techniques. Next determine whether the true nature of the conflict is really a number of misunderstood communications or if it is a genuine conflict of personal values and beliefs.

INTEGRATION

We discovered early that when identifying the conflict, simple resolution is rarely the end goal. The deeper question is what should occur after resolution takes place? There's simply no reason to merely resolve conflict – this would make it yet another tolerable transaction! We’ve found that it’s inevitably about the need to collaborate and the ability to cooperate that create space for strategic goals that are vital to organizational excellence.

What sets our process apart is our approach to the emotional component. We recognize that emotions play a key role in any conflict. Emotions serve as messengers and can inform us if we’re willing to listen carefully! We go beyond simple agreements and transactional facilitation. We believe that work remains undone if the underlying emotional components are not addressed. When the root of the conflict remains unresolved, the unrealized potential for growth and discovery is like leaving money on the table.